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Returns & Exchanges

At THACKER, we want you to love your purchase; if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email.

  • 3.
    Pack and Ship

    Securely pack your items in the original packaging, attach the return label to the outside of the box, and drop it off at any authorized carrier location.

  • 4.
    Refund Processing

    After we receive and inspect your return, your refund will be issued to the original payment method within 5 to 7 business days.